MASS HIRING! CALL CENTER AGENT MAKATI/TAGUIG/PASAY AREA! - #88046
Alphalink Global Solutions
Date: 5 days ago
City: Makati City, Metro Manila
Contract type: Full time
- Provide top-quality customer service to clients by quickly and accurately responding to inquiries via phone, email, and chat.
- Handle customer complaints or concerns in a timely and professional manner.
- Update and maintain client records in the company's system accurately and efficiently.
- Collaborate with other departments to identify and resolve any issues that may arise.
- Consistently exceed the company's customer service satisfaction goals and metrics.
- At least High School/ Senior High school
- Call center experience is a plus but not required
- Strong communication and problem-solving skills
- Able to multitask in a fast-paced environment
- Proficient in Microsoft Office and related software
- Positive attitude and ability to work well as part of a team