Alphalink Global Solutions

Date: 5 days ago
City: Makati City, Metro Manila
Contract type: Full time
  • Provide top-quality customer service to clients by quickly and accurately responding to inquiries via phone, email, and chat.
  • Handle customer complaints or concerns in a timely and professional manner.
  • Update and maintain client records in the company's system accurately and efficiently.
  • Collaborate with other departments to identify and resolve any issues that may arise.
  • Consistently exceed the company's customer service satisfaction goals and metrics.
  • At least High School/ Senior High school
  • Call center experience is a plus but not required
  • Strong communication and problem-solving skills
  • Able to multitask in a fast-paced environment
  • Proficient in Microsoft Office and related software
  • Positive attitude and ability to work well as part of a team

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