Manager I, B2B Sales

Job Title:

Manager I, B2B Sales

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sales Manager to join our team. Today.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Have:

• Minimum 3 years proven work experience in a sales leadership role (or similar)
• Consistent track record of success with a passion for exceptional customer experience and driving team results
• Must be well-versed in High Performance Selling methodologies
• Results-driven, analytically proficient, strategically minded with an operational outlook
• Excellent people management, leadership and coaching skills
• Strong record of developing and retaining high potential employees
• Ability to maximize revenue through best practices
• Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment
• Excellent verbal and written communication skills, both internally and externally
• Highly organized with the ability to handle multiple priorities
• Experience working with Salesforce.com or similar CRM preferred
• Demonstrated ability to prioritize and multi-task in a time-sensitive environment
  
  

You Will:

• Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date
• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories
• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction
• Act as a point of escalation for the client and respond in a timely manner to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client
• Work closely with client contact on reporting and forecasting
• Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team
• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)
• Ensure high level of professionalism during all interactions with team and client
• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
• Lead team to effectively influence buying/renewal process to achieve greater client satisfaction
  
  

Our Benefits/Perks:

• Health Insurance with Dental Coverage for Employees – extended to two (2 dependents)
• Paid Time off
• Birthday Time Off
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program
• Volunteer Time Off, paid time yearly to volunteer with an organisation of your choice.
• Recognition programs
• Wellness Incentive Program
• Learning and Development Programs
  
  

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time

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