Join Us as Voice Insurance CSR in Accenture Cubao! With Competive Compensations! - #88150
Date: 6 days ago
City: Mandaluyong City, Metro Manila
Contract type: Full time
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer concerns.
- Keeping accurate records of customer interactions and transactions.
- Receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- Conducting research through maximizing all available resources and provides the necessary information in response to queries from callers.
- Providing resolutions to caller problems and issues including researching and exploring alternative solutions.
- Creating promised solutions or after call work and escalates unresolved issues outside of his/her scope.
What are we looking?
- College graduates, college undergraduates and associate degree graduates
- Must have at least 1 year of work experience in banking, health, or insurance industry handling voice account
- Amenable to work in Alabang, Muntinlupa City
- Willing to work on-site once recalled