Join Us as Voice Insurance CSR in Accenture Cubao! With Competive Compensations! - #88150

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer concerns.
• Keeping accurate records of customer interactions and transactions.
• Receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• Conducting research through maximizing all available resources and provides the necessary information in response to queries from callers.
• Providing resolutions to caller problems and issues including researching and exploring alternative solutions.
• Creating promised solutions or after call work and escalates unresolved issues outside of his/her scope.

What are we looking?

• College graduates, college undergraduates and associate degree graduates
• Must have at least 1 year of work experience in banking, health, or insurance industry handling voice account
• Amenable to work in Alabang, Muntinlupa City
• Willing to work on-site once recalled