Join Us as Voice Insurance CSR in Accenture Cubao! With Competive Compensations! - #88150


Date: 6 days ago
City: Mandaluyong City, Metro Manila
Contract type: Full time
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer concerns.
  • Keeping accurate records of customer interactions and transactions.
  • Receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • Conducting research through maximizing all available resources and provides the necessary information in response to queries from callers.
  • Providing resolutions to caller problems and issues including researching and exploring alternative solutions.
  • Creating promised solutions or after call work and escalates unresolved issues outside of his/her scope.

What are we looking?

  • College graduates, college undergraduates and associate degree graduates
  • Must have at least 1 year of work experience in banking, health, or insurance industry handling voice account
  • Amenable to work in Alabang, Muntinlupa City
  • Willing to work on-site once recalled

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