IT Support Officer - #141704

East West Banking Corporation

Date: 3 weeks ago
City: Makati City, Metro Manila
Contract type: Full time
About The Job

Location: Makati

Corporate Title: Junior Officer to Senior Manager

Work Arrangement: Hybrid

Our Technology Risk Management team is looking for experienced professionals to join us in Makati with the role of IT Support Officer.

In this role, you will act as a business management officer tasked in running IT as a business. You will evaluate improvement opportunities aimed at improving IT efficiency and maximizing IT investments and partnerships, as well as partner with other IT functional leaders to ensure effective actualization of tactical and strategic plans, and assist them in adhering to plan terms and dates with minimal deviation.

Your dream. Our focus.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What The Role Will Entail

  • Collate and consolidate IT spending, review and endorse financial proposals, monitor budget performance, and provide regular financial reports. Track OPEX and CAPEX, process cost allocation, and conduct NPV analyses.
  • Review vendor charges and contracts, audit and process invoices, manage vendor relationships, implement pricing models, and conduct performance assessments. Develop RFIs and RFPs, and ensure proper contractual mitigations.
  • Attend to regulatory compliance, conduct periodic reviews, resolve audit findings, manage risk indicators, and perform control testing. Ensure adherence to policies and governance standards.
  • Assist in defining and monitoring IT strategic and tactical plans, communicate strategy to IT leaders, and produce accurate monthly MIS and performance reports. Organize townhalls and maintain employee headcount data.
  • Implement process-related policies and methodologies, identify and review policies and procedures, resolve QA and compliance observations, and provide administrative support to IT operations. Facilitate IT-wide recovery plans and productivity measurement tools.

What We're Looking For

  • Bachelor's Degree or Post Graduate Qualification in Information Systems, Industrial Engineering, Economics, Finance or Business Management is preferred
  • At least 1 year of experience in at least one IT discipline such as Applications Development, Enterprise Architecture, Project Management, Infrastructure Management, IT Operations, Production Support or Service Management, with sensitivity and commitment to business problem solving
  • At least 2 years of Business Unit or Business interfacing experience, with sensitivity and commitment to business problem solving
  • Experience in Retail/Corporate Banking, Loans and Mortgage, Consumer Financing, Wealth Management and Marketing, as well as dealing with Core Banking Systems is ideal
  • Demonstrated experience in team contributor responsibilities in cross-functional teams across the organization, as well as a proven track record in successfully utilizing soft skills (i.e. effective communication, problem solving and decision making, negotiation, financial analysis)

What You Can Expect From Joining Our Team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Dispute Management Specialist - ATM BANKS

Nityo Infotech, Makati City, Metro Manila
4 hours ago
Job Description Nityo Infotech Philippines Services Inc. Dispute Management Specialist Location: Makati City Work Set up: Onsite reporting Schedule: Dayshift Salary: up to 33,000 + Complete benefits QUALIFICATIONS: Must be a graduate of any Business, Information Technology course or any related discipline. Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement 1 year experience in a...

Operations Risk Management Head - Up to 200k - Onsite in Makati

weSource Management Consultancy Firm, Makati City, Metro Manila
2 days ago
We are looking for an Operations Risk Management Head for our client in Makati.Role: Operations Risk Management HeadJob Rank: AVPIndustry: BankingLocation: MakatiSet up: OnsiteSchedule: Mon-Fri, dayshiftSalary: Up to 200kPrimary Job Scope:The Operations Risk Management Head will be responsible to lead in the design, and implementation of the operational risk management framework of the Bank, which includes risk identification, assessment, management,...

Account Manager, Technology Systems

Rohde & Schwarz, Makati City, Metro Manila
4 days ago
Your tasks Achieve solution sales objectives in assigned accounts through the effective development, management Develop and implement optimal strategies and business plans for system / solution sales in Philippines to achieve sales growth, market development and strong relationship building Build strong, knowledge-sharing, and profitable relationships with Philippines accounts of defense / security / critical infrastructure and related industry Ensure a...