In-House Collector - #88438

Toyota Financial Services Philippines Corporation

Date: 2 weeks ago
City: Makati City, Metro Manila
Contract type: Full time


The In-House Collector is responsible for the timely and efficient resolution and facilitation of collection-related requests, queries, and complaints made by internal and external clients received via phone or walk-in.

Duties and Responsibilities:

  • Attends to calls/inquiries and facilitates constant reminders on the assigned past due accounts until payment settlement.
  • Attends to client’s requests on their account-related documents (Statement of Account, payment history, and/or other related documents)
  • Provides excellent customer service for both internal and external customers.


  • A graduate of any business-related courses.
  • 0-1 year of collections experience in inbound calls and hardcore units from credit card companies, banks, or collection agencies.
  • Proficient in the following Microsoft applications: Word, Excel, and PowerPoint.
  • Working knowledge of collection systems and policies/procedures is an advantage.
  • Experience in handling inbound and customer service calls.
  • Fresh graduates are very welcome to apply.

Work Locations:

  • Makati City
  • Davao City
  • Cebu City

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