Hard Ticket Purchase Support Specialist - Philippines - #116032

REPS & Co.


Date: 3 weeks ago
City: Manila, Metro Manila
Contract type: Full time
Remote

This is a remote position.

Hard Ticket Purchase Support Specialist - Ph
Founded in 2017, REPS & Co. is a future leader in the entertainment industry specializing in ticketing for live events. Our founders and key staff are industry veterans with fresh ideas for the ticketing industry. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans

We are excited to add a Hard Ticket Purchase Support Specialist - PH to our team! Our team specializes in purchasing broker generated buy orders at venue box offices. This position will be responsible for processing digitally delivered tickets bought at venue box offices throughout the US, and ensure that the majority of hard stock tickets purchased are converted to other digital stock types correctly and accurately. Some of the tasks that we are in charge of are listed below:


The ideal Hard Ticket Purchase Support Specialist will be responsible for:
  • Learn a variety of complex, company specific, processes and software/systems to successfully perform position requirements
  • Process digitally delivered tickets bought at venue box offices throughout the US
  • Convert hard stock tickets to digital stock types accurately and efficiently
  • Identify and correct any errors
  • Track and report any errors to management
  • Perform all other duties as required

Qualifications:
  • Proficient at website navigation
  • Basic knowledge of Airtable
  • Basic knowledge of Excel and/or Google sheets
  • Efficient and accurate data entry - previous experience with data entry is a plus
  • Tremendous attention to detail
  • Ability to concentrate and multi-task
  • Ability to own and manage your work in order to maintain deadlines
  • Must be reliable and on time
  • Must be willing and ready to learn

Virtual Assistant, Data Entry, Customer Service, BPO

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