DOCUMENTATION DEPARTMENT HEAD - #88284

Company Overview

650 Homes is a real estate development company on a mission to create a positive difference in the lives of Filipino homeowners.

We believe that the Filipino homeowner deserves more. They deserve a home that is unique, not a thoughtless cookie-cutter house. They deserve space, a space to be with their family, a space to enjoy and a space to grow in.

At 650 Homes, we not only imagine more for Filipino homeowners, but we deliver it. With a focus on quality, integrity and innovation, we are dedicated to adapting the latest technologies and techniques to create unique homes of value and thriving communities.

We are looking for passionate people who want to be a part of our growing team. More than being able to work with us, we offer great benefits and a competitive environment, which will push you to your limits.

POSITION: Documentation Department Head

Full time

LOCATION: Makati

IDEAL CANDIDATE:

· Developer side: Candidates with previous or current work experience working for a top tier developer and is looking for a more senior and expanded role working for a real estate development company

· Banking side: Candidate would have previous work experience working for a top tier bank under the Home Loan Mortgage team and is looking to transition to the developer side

· Candidates looking to start ASAP

ROLES & RESPONSIBILITIES:

· Managerial position to lead the Documentation Team of a Real Estate Development startup company

· Hire and build the Documentation Team as needed

· Annual budgeting for the Documentation Team and executing of the budgeted plan

· Policy and procedure development to ensure efficient documentation operation

· Reporting to senior management to aid the decision process of the company

· Lead the performance review process of the documentation team to ensure targets are met and employee development is achieved

· Ensure that the documentation staff obtains and reviews, through follow-up with clients, up-to-date documentation to support the review and processing of home loan applications

· Build, maintain and update databases; generate established reports in timely manner

· Responsible for a pipeline of home loan applications

· Ensure that the Documentation Team compiles materials for accreditations, renewals, updates and registrations in a timely manner

· Establish and maintain a system for tracking changes in documents submitted to agencies or partners

· Ensure that the documentation team reviews (proof) labeling and label for compliance with regulatory requirements

· Developing and maintaining client relationships at senior management levels

· Delivery of client satisfaction

· Manage expectations and communicate regularly with clients regarding their home loan application through professional phone and/or email communication

· Performing key steps in the home loan assessments process, ensuring a smooth experience and positively impacting client satisfaction

· Proactively solicits and responds to feedback and input from clients

· Establish and maintain effective relationship with customer and gains their trust and respect

· Build and manage high performing teams

· Ensure the best qualified candidate is hired for all roles on the account

· Thoroughly and critically assesses direct reports (and direct subordinates)

· Provide point in time coaching to elevate performance

· Influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build relationship

· Contribute to the growth of the company

· Bring any leading practices and processes developed to the company

· Participate in establishing procedures, guidelines and forms

· Keep informed of the home loan assessment process and requirements to ensure alignment with company and industry guidelines and best practices

· Participate in or contribute to building global best practices to project level

· Role exposure

· Broaden your competencies in Credit as you review and validate different Credit and legal related documents

· Level up your teamwork and collaboration skills as you coordinate with Account Officers and branches

QUALIFICATIONS:

· Bachelor’s degree in business; financial management or related field

· A comprehensive understanding of financial transactions within the home loan or real estate industry

· Experience in real estate, preferably with knowledge/experience in handling legal or collateral documents for bank loan applications

· Banking experience or working in a similar role within a mortgage/finance industry demonstrating prior knowledge and experience with mortgage assessment processes is required

· Strong communication skills and fluency in English and Filipino. Must have strong interpersonal skills - must be able to communicate well with clients and partner banks

· Exceptional customer service and problem-solving skills with the ability and drive to coordinate with multiple stakeholders and escalate issues internally when necessary

· Ability to flourish with minimal guidance, be proactive, can handle uncertainty, and is customer focused

· Team player with high level of influence and strong management skills, able and willing to be assertive when necessary. Displays leadership characteristics when developing relationships with customers

· Must be highly organized and detail oriented

BENEFITS:

· Semi-annual performance bonus

· 14th month pay

· Government mandated benefits (SSS, Philhealth, Pag-IBIG)

· Health Insurance (HMO)

· De minimis:

- Rice subsidy

- Medical allowance

- Clothing allowance

- Laundry allowance

- Christmas bonus

· Company uniform

· Leave benefits (12 days vacation leave, 12 days sick leave and 5 days emergency leave)