Discover limitless opportunities at TTEC USRN, earn up to 69k plus Work at Home - #100893
Bringing smiles is what we do at TTEC… for you and the customer. As a permanent work from home US Registered Nurse Healthcare Professional, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work after a thorough, independent analysis conducted by Great Place to Work Institute Philippines.
And even better! Earn a competitive salary package plus a ₱150,000 Retention Bonus.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one.
During a Typical Day, You’ll
- Handles secondary review of medications that are not approvable on technician level.
- Review documentation and interpret data obtained from clinical records such as patient laboratory results, diagnostic tests, office visit notes and medical history.
What You Bring to the Role
- A nursing graduate with an active PHRN and unrestricted USRN license holder
- At least 2 years of experience in the clinical set-up (homecare, bedside related, hospital) or USRN in the BPO industry
- Recognize, apply and explain your product or service knowledge
- Computer experience
- For at home roles – keep High speed internet (> 20mbps)
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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