Customer Support Associates - With Perks and Benefits - #129979

Talent Outsourcing Channel Solutions


Date: 2 weeks ago
City: Bacolod City, Western Visayas
Contract type: Full time

We are looking for a customer support representative to assist our customers with technical issues and provide excellent customer service. Responsibilities include resolving product or service problems, identifying customer needs, escalating issues to the appropriate teams, and maintaining customer records. The ideal candidate should have strong communication skills, problem-solving abilities, and a patient and empathetic approach to customer service.

Qualifications:

  • At least a high school diploma or equivalent; additional education or training in customer service is a plus.
  • Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
  • Willing to work onsite

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