CSR for Payable Account - High Salary Offer - #101079

Torch Solutions

Date: 2 weeks ago
City: Davao, Davao
Contract type: Full time
Urgent in need of this job position!
Location: Davao City
Work set-up: Onsite
Compensation: 25k-30k/month

- Acting as customers’, service providers’ and third-party providers’ primary point of contact through phone, email, or live chat interactions
- Ensure supplier payment terms are correct, as well as the payee name, remittance address, and that all additional data are entered into the system properly.
- Utilize various client-based tools and applications for customer management and servicing
- Obtain missing invoices or credit memos, and track invoices and shipping receipts until the order is received complete and invoice is fully processed

• At least 2 years of customer service account-related BPO experience
• Knowledge in general accounting, intercompany accounting, accounts payable, audit, or payroll, with experience in handling supplier calls and emails is preferred
• At least College Level
• Excellent English writing and communication skills
• Working knowledge on computers
• Familiar with Microsoft Office applications (Word, Excel, Powerpoint, etc.)
• Good customer service, multi-tasking and problem-solving skills
• Good attention to detail
• Good analytical and problem-solving skills
• Ability to work with less supervision
• Ability to work in a team environment
• Willing to work in shifting schedules
• Willing to render overtime if needed
• Willing to work in-center

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