Credit and Collection Associate (Lipa) - #141977

Rockwell Land Corporation

Date: 3 weeks ago
City: Lipa City, Calabarzon
Contract type: Full time

Key Responsibilities:


  • Contact customers to follow up on overdue payments and negotiate payment plans when necessary.
  • Investigate and resolve discrepancies or disputes related to billing or payment issues.
  • Maintain accurate records of all collection activities and communications with customers.

Cash Application:

  • Apply incoming payments to customer accounts accurately and efficiently.
  • Reconcile payments received with outstanding invoices and accounts receivable balances.

Rental Billing and Collection Letters:

  • Prepare timely and accurate monthly rental billings and collection letters for customers.
  • Ensure all billing statements and letters are sent out promptly and in accordance with company procedures.

Aging Report and Analysis:

  • Prepare daily aging report to monitor outstanding receivables and prioritize collection efforts.
  • Conduct monthly rental income analysis and prepare reports to track rental income trends and performance.

Customer Service and Account Management:

  • Provide clients with best customer service practices both internally and externally.
  • Manage day-to-day account activities, responding promptly to inquiries and addressing customer concerns.
  • Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues effectively.

  • Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.
  • Preferably with client handling experience
  • Required skill(s): MS Office.
  • Required language(s): English, Filipino
  • At least 1 year of related work experience with Billing and Collection.
  • Must be willing to report onsite (Lipa City)

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