Cobol Developer - #116240
The Cobol is responsible for managing overall operations. The candidate is responsible for the effective and successful management of resource, productivity, quality control and service level agreement as established and set for the sub-unit.
Work Setup: On Site
Recruit, select, train, assign, schedule, coach, counsel and discipline team members
Communicate job expectations from planning, monitoring, appraising and reviewing job contributions
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Analyze process workflow, employee and equipment requirements; implement changes
Serve as the primary point of contact when there are customer issues related to quality, customer service, or accidents and mishap.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with the SDM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Communicate all operating policies and/or issues