Call Center Agent - No Experience Required - Molino Cavite Site - #101302

Job Title:Talent Connect - Davao 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)  •...

At least 2 years of desktop support experience or combination of education/certifications and experience. A+ certification is an advantage; MCDST desired; current MCSE highly desirable. Experience supporting desktops, laptops, handheld devices and some remote voice/data infrastructure. Experience working in a large, fast paced, call center environment utilizing VOIP technology. Advance knowledge of Windows XP and Windows 7. Good understanding of...

Job Qualifications Minimum Requirements? - at least 18 years old - at least HS graduate - savvy in computer & internet navigation Why pick us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances Career Advancement Opportunities Promote Within the Company Comprehensive Healthcare Benefits