Business Intelligence Support (Mid Mile) - Operations, Strategy, Shopee Xpress (Calamba, Laguna) - #116048

Shopee


Date: 2 weeks ago
City: Manila, Metro Manila
Contract type: Full time

Apply Now

DepartmentOperations LevelExperienced (Individual Contributor) LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:
  • Develop ad hoc analyses or reports and communicate insights to business teams.
  • Capture high-level and detailed requirements through interviews with other departments and collaborate on reporting and data-related projects.
  • Provide support to users Business Intelligence reporting infrastructure and assist users in finding the right information.
  • Develop new and updated existing reports.
  • Drive the standardization of data metrics by leveraging data- and business process knowledge.
  • Be a liaison between Shopee Xpress and Business Intelligence technical engineers to ensure proper definition of requirements.
  • Determine opportunities for automation using different technologies.
  • Learn and develop new processes to improve reporting tools and systems.
  • Manage and maintain Service Level Agreements with different third-party companies.
Requirements:
  • Bachelor’s degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
  • With a minimum of one (3) years of relevant work experience
  • Advanced Microsoft Excel and SQL skills
  • Excellent communication skills
  • Knowledge of Python a plus
  • Detail-oriented and has proven project management skills
  • Open to flexible arrangements during campaign/peak seasons
  • Amenable to work in Calamba, Laguna
  • Amenable to travel

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Business Support Associate

Navigator Gas, Manila, Metro Manila
12 hours ago
Job Description: The Business Support Associate is responsible for providing general support and assistance to the whole Business Support team. This position will also serve as backup for the Liaison Officer in contract processing in the absence of the latter as well as a backup in the absence of the Crew Welfare Officer. The Business Support Associate is a 5-month...

TAA Deployment Specialist

Maersk, Manila, Metro Manila
1 day ago
Talent Acquisition & Attraction Deployment (Recruiter) A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. The current times show that managing supply chain is key to responding to change and even crisis....

Marketplace Operations Specialist

Atticus Solutions, Manila, Metro Manila
1 day ago
Job Openings Marketplace Operations Specialist About the job Marketplace Operations Specialist Shift: 9AM-6PM Central Time The Amazon Marketplace Ops Specialist will work directly with our Brand Growth Strategists and our VPs of Marketplace Operations to promote our clients Amazon business and are responsible for driving conversion and traffic to achieve our Amazon objectives. The Amazon Marketplace Ops Specialist will be...