Business Analyst - #130165

Amex


Date: 2 weeks ago
City: Taguig, Metro Manila
Contract type: Full time

Business Analyst

You Lead the Way. We’ve Got Your Back.

#6th in Great Place to Work’s Best Workplaces List in the Philippines for 2023
#6th in Great Place to Work’s Best Workplaces List in the Philippines for IT-BPM for 2023
#10th in Fortune Magazine’s 2023 World’s Most Admired Companies
#1st in the J.D. Power 2022 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Analyst will be assisting in various initiatives within Global Commercial Credit Manila, but not limited to:

  • Monitor performance of Merchant Risk strategies and report on findings and opportunities
  • Handle Inventory uploads.
  • Forecasting of inventory
  • Handle daily, weekly and monthly productivity reporting.
  • Handle monthly incentive calculations and reporting.
  • Develop status updates for ongoing initiatives.
  • Research issues through call listening & account reviews.
  • Assist with Audit requests as needed.

This role requires the analyst to be flexible in an environment that changes rapidly. Qualified candidates must be able to maintain acceptable performance standards including, adhering to strict deadlines, ability to identify gaps, being a subject matter expert and supporting training & engagement initiatives across the organization as needed.

Minimum Qualifications:

  • Advanced Excel skills including knowledge of worksheet formula, Macro development and Visual Basic programming REQUIRED
  • Displays the highest level of integrity, Dependability/Reliability is critical to the role
  • Proficient with MS Office (Word, PowerPoint etc.)
  • Ability to operate and adapt in a constantly evolving environment.
  • Is innovative in solutions and thinks beyond today’s needs.
  • Ability to handle concurrent high priorities.
  • Must have strong time management skills and the ability to work under pressure and with limited supervision.
  • Must have the ability to use good, sound judgment in decision making.
  • Excellent written, verbal and interpersonal skills, including ability to formulate and present information vital to lead change.

Preferred Qualifications:

  • Intermediate knowledge of SQL/Tableau A PLUS
  • Intermediate Level knowledge of SAS including SAS data step programming and strong Proc SQL knowledge A PLUS
  • Knowledge of Merchant Risk/Commercial Credit processes and procedures PREFERRED

Additional Details:

  • Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
  • Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
  • Work From Home Requirements:
    • Must have at least 25 mbps internet connection plan / speed
    • Must have a private & quiet area to work at home
  • American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

This role is not open to visa sponsorship according to business requirements.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express

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