Broadband Support Specialist – Cebu City Site
Work Avenue and Business Solutions Incorporated
Work Avenue and Business Solutions, Inc. is a premier training and development company specializing in call center solutions. We are dedicated to empowering individuals, enhancing professional growth, and delivering innovative services that drive customer satisfaction and business success.
With a team of seasoned experts, we offer tailored programs that unlock potential, foster financial wellness, and create lasting opportunities. At Work Avenue, we prioritize our clients and partners, shaping a future of limitless possibilities through excellence, innovation, and growth.
PLEASE NOTE: This job is not offer a work from home option; you are required to work on-site while observing minimum health guidelines. This position exclusively for the Cebu City Site.
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Qualifications:
- High School Graduate or Senior High School Graduate (with diploma or certificate)
- Strong English communication skills
- Flexible to work on holidays, weekends, shifting schedules, and extended hours
- Must be ready to start immediately
Responsibilities:
- Manage customer inquiries and complaints, providing effective solutions within deadlines
- Build trust and maintain strong relationships with customers through clear, interactive communication
- Deliver accurate and complete information to customers
- Record and manage customer interactions and accounts efficiently
- Follow established communication guidelines and company policies
Benefits You'll Enjoy:
- Night Differential Pay
- 13th Month Pay
- Monthly Incentives
- Performance and Attendance Bonuses
- Career Growth and Promotion Opportunities
- HMO Coverage
What to Prepare:
- Two copies of your updated resume
- One valid ID
- Vaccination card
- Pen
HOW TO APPLY
For an easy and fastest appointment, send us your “ COMPLETE NAME/ADDRESS” at 0917-305-3385 for your job interview schedule and look for Ms. Amalia.
Take the first step toward your future—apply now and be part of a dynamic team!
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