Automation & Optimization Analyst

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Purpose:

This role will be responsible for managing requests in our ServiceNow environment, fulfilling data and analytics requests with specific application of automation and optimization. This role is crucial in ensuring the efficiency and effectiveness of our data ecosystems, the governance and administration of Enterprise-wide analytics tools.

Job Description:

Copeland is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. By joining us as an Automation & Optimization Analyst, you will join a group of passionate, dynamic, and optimization-focused Data and Analytics teams. You will be equipped with automation skills, lean and six sigma optimization methodologies as used in data and analytics in support of decisions-making.

In this capacity, you will collaborate with internal and external teams on streamlining existing data and analytics processes. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities!

As an Automation & Optimization Analyst, you will:

• Manage the ServiceNow environment and handle ticket requests for all Copeland Data and Analytics inquiries.
• Fulfil requests for broken reports and dashboards, implementing necessary fixes and improvements.
• Analyze complex datasets to identify trends, patterns, and actionable insights that help businesses support their strategic business decisions.
• Develop interactive dashboards and visualizations using tools like Sigma or Power BI to present data insights clearly to stakeholders.
• Work closely with cross-functional teams to understand business needs and translate them into technical requirements for data solutions.
• Implement and aid in the development of Data and Analytics’ best practices, data quality standards and reporting strategies across the business.
• Automation Development: Design, develop, and implement automated processes for data extraction, transformation, and loading (ETL) to enhance analytics process efficiency.
• Evaluate existing data management, processing, and transformation methods used by the business for gaps and inefficiencies; recommend and implement optimization strategies.
• Create comprehensive documentation for automated processes and provide training to business stakeholders on the changes, new tools and methodologies applied.
• Ensure high integrity, accuracy, and reliability of data throughout its lifecycle by implementing enterprise-driven data quality and management frameworks.
• Automate and optimize processes, reports and dashboards using our data ecosystems and analytics tools.
• Work with and collaborate with cross-functional teams to identify reports and dashboards for process improvement, optimization, automation, and elimination
• Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company, site and department’s vision, mission, and employee policies.

Required Education, Experience, & Skills:

• Bachelor's degree in Mathematics, Data & Analytics, Economics, or Industrial Engineering.
• Applied mastery of data & analytics tools and methodologies
• Strong process approach and numeracy skills.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise . Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.