Associate Managed Services Specialist - #116112


Date: 3 weeks ago
City: Manila, Metro Manila
Contract type: Full time

Job Information

    Work Arrangement

    Permanent WFH


    National Capital Region


    National Capital Region (Manila)



Job Description

Join the forefront of revolutionizing product content solutions!

Experience the thrill of a global position right from the comfort of your home country, catapulting your professional trajectory to unprecedented heights. In our dynamic industry of product content solutions, opportunities abound for those ready to seize them. Join a team where innovation thrives, and every day presents a chance to make a meaningful impact on a global scale. Take the leap with us and unlock a world of possibilities.

Navigate Your Career Path

Be part of our client’s team as an Associate Managed Services Specialist. You'll undertake data and image bulk uploads, provide operational support for retailer clients, maintain supplier contact details, review product content, track supplier engagement, report trends, and assist suppliers with understanding retailer content requirements.

Employment type: Full time
Shift: Monday to Friday 7:00 AM - 4:00 PM and flexibility during DST
Work setup: Permanent WFH
Empowering Responsibilities

  • Undertake upload and quality assurance of data and image bulk uploads.
  • Provide operational support for SKUcapture retailer clients.
  • Maintain supplier contact details for SKUcapture retailer clients, including monitoring bounced emails and suppliers with no contact email.
  • Review supplier product content and provide feedback as required.
  • Track and monitor supplier engagement in the platform.
  • Report supplier trends back to the Managed Services Manager.
  • Assist suppliers with understanding retailer content requirements.
  • Help suppliers format their data and images to suit requirements.
Qualify for Success
  • Must have 1 to 3 years of customer-facing experience in taking calls, sending emails, and providing back-office support.
  • Above-average English communication skills.
  • Proficiency in Microsoft Excel.
Explore Exciting Perks
  • HMO coverage
  • Dayshift schedule
  • Work from home arrangement
  • Prime office locations (With free unlimited access to the gym: Ortigas and Makati)
  • Great work culture
  • Direct exposure to international clients and cutting-edge technologies
  • Standard government and Emapta benefits
  • Career growth opportunities
  • Diverse and supportive work environment
  • Fun employee engagement activities
Journey with Industry Leaders

Since 2012, our client has been at the forefront of product content creation, management, and sourcing. As Australia’s leading provider of product content solutions, they deliver services and technology aimed at simplifying the challenge of presenting quality product content to buyers. Founded by two former retailers, their innovative platform addresses the complexities of product content management. Following their recent acquisition by a US-based commerce experience management platform, our client remains dedicated to revolutionizing the digital shelf experience. With a diverse client base spanning various industries, they offer unparalleled opportunities to be part of the rapidly evolving ecommerce and digital media landscape.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.


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