Associate - #88146

Candidate Requirement

· Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

· Excellent communication and teamwork skills required.

· Strong interpersonal skills – ability to inspire teamwork at all levels.

· Ability to identify member/customer concerns & provide real-time problem-solving interventions.

· Provide creative, “outside the box” solutions.

· Ability to multitask - documenting the interaction while on the call with the member/customer.

· Can render overtime work when needed.

Candidate Requirement

· Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

· Excellent communication and teamwork skills required.

· Strong interpersonal skills – ability to inspire teamwork at all levels.

· Ability to identify member/customer concerns & provide real-time problem-solving interventions.

· Provide creative, “outside the box” solutions.

· Ability to multitask - documenting the interaction while on the call with the member/customer.

· Can render overtime work when needed.

SHS Graduate / Second Year College Undergrad for High School (old curriculum)

Preferably with minimum of 6 months experience in the call center/ BPO

Applicants with no call center experience may still be considered based on skills required for the job.