Appointment Setter - #130112

Taskforce Outsourcing OPC

Date: 2 weeks ago
City: Angeles City, Central Luzon
Contract type: Full time

The APPOINTMENT SETTER will play a crucial role in generating leads and scheduling appointments for our sales team. You will be responsible for reaching out to potential clients via phone, email, or other communication channels, and persuading them to meet with our sales representatives. Your goal will be to qualify leads, build rapport with prospects, and secure appointments to facilitate the sales process.

Scope of Duties

  • Lead Generation: Identify and research potential clients through various sources such as online databases, social media, and industry-specific platforms.
  • Outreach: Initiate contact with leads through outbound calls, emails, and other communication channels to introduce our products/services and generate interest.
  • Qualification: Qualify leads based on predetermined criteria to ensure alignment with our target market and sales objectives.
  • Appointment Scheduling: Schedule appointments for sales representatives with qualified leads according to their availability and preferences.
  • Follow-up: Maintain regular follow-up with prospects who have expressed interest but have not yet committed to an appointment, utilizing persuasive communication techniques to encourage engagement.
  • Database Management: Keep accurate records of all interactions with leads, update contact information, and ensure data integrity within the CRM system.
  • Collaboration: Coordinate with the marketing team to prioritize leads, provide feedback on prospect responses, and optimize appointment-setting strategies.
  • Performance Metrics: Meet and exceed weekly/monthly targets for lead generation, appointment setting, and conversion rates.


  • Excellent Communication Skills: Proficient verbal and written communication skills are essential for effectively engaging with prospects and conveying product/service benefits.
  • Persuasion and Negotiation: Ability to influence and persuade potential clients to agree to appointments through compelling messaging and negotiation techniques.
  • Organization and Time Management: Strong organizational skills to manage multiple leads, prioritize tasks, and schedule appointments efficiently.
  • Resilience: Ability to handle rejection professionally and persistently pursue leads to achieve appointment-setting goals.
  • Team Player: Collaborative attitude with the willingness to work closely with the marketing team to achieve collective objectives.
  • Tech Savvy: Proficiency in using sales tools to manage leads, track interactions, and streamline the appointment-setting process.
  • Sales Experience (Preferred): Previous experience in sales, telemarketing, or appointment setting is an advantage.

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