AML Alerts Review Team Leader

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources
  
  

Job Description

We’re looking for a AML Alerts Review Team Leader to join our Integrated Compliance Services First Line of Defense team at MBPS. In this role, you will manage and coordinate the team's daily operations by prioritizing alerts and cases according to their due dates. This role also handles AML complex alerts and acts as the team's point of contact for inquiries from analysts, identifying, troubleshooting, and resolving day-to-day operational issues. Having strong leadership skills and support the manager and tower lead in executing strategic initiatives of ICS.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Accountabilities

Leadership:

• Coordinate resources and set daily priorities to meet operational objectives.
• Serve as a process expert and handle escalations in a timely manner.
• Review, collect, and summarize quality control and business reports monthly.
• Provide performance coaching for team members.
• Train new hires and prepare process documentation.
• Conduct or assist with timely and constructive performance evaluations.
• Collaborate with leaders and managers to ensure talent development of team members and enhance team engagement through the execution of ICS initiatives.
• Present baseline review of the team’s process for Business Unit to discuss key opportunities and recommendation.
  
  

Individual Contributor

• Handle complex daily AML Alerts, Transaction Monitoring, Name Scanning and AML data admin task.
• Act as the team's backup for handling daily alerts.
• Review Case Management for MBC DOT Fraud Cases and alert creation of STR (Suspicious Transaction Report).
• Investigate Incoming Foreign wire transfers and Third-party payment on a weekly basis to know the country conducting the transaction and relationship and source of funds for third party payor.
• Assist in the preparation of reports for regulatory bodies and internal stakeholders; example reports include Large Cash Transaction Reports, Electronic Funds Transfer Reports and Suspicious Transfer Reports.
• Ensure accurate case management and record keeping protocols are maintained with regards to regulatory filing requirements.
  
  

Key Shared Accountabilities

• Use judgment and knowledge of money laundering patterns to assess whether transactions are suspicious; conduct investigations and make recommendations as to the appropriate course of action; draft suspicious transaction reports where required.
• Investigate and assess the risk of alerts identified by Manulife’s customer risk assessment tools.
• Maintain proper records and audit trail of investigation activity and disposition actions for all alerts.
• Prepare case reports for review outlining the depth of investigation activity, risk assessment, and recommended remediation actions.
• Prepare FINTRAC regulatory reporting within prescribed timeframes to ensure compliance obligations are met and financial penalties are not delivered by regulator.
• Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practices, criminal typologies and developing trends. Assist in identifying systemic procedural weaknesses and additional training enhancements for Offshore AML Team with a particular focus on unusual activity.
  
  

Qualifications

• Educational and Professional Background: A bachelor's degree in Accounting, Legal, Finance, Business, or related fields is required. At least 2 years of relevant experience in a leadership role with a compliance background is essential.
• Leadership and Team Management Skills: Strong leadership skills are necessary to coordinate resources, set priorities, and manage day-to-day operations. Experience in coaching, training new hires, and conducting performance evaluations is important.
• Analytical and Problem-Solving Abilities: Strong problem-solving and decision-making skills are critical for handling complex AML alerts and transaction monitoring tasks. Ability to assess risk and make recommendations based on investigations is required.
• Communication and Interpersonal Skills: Excellent oral and written communication skills are needed to convey complex issues to staff and management. Strong relationship and client management skills, along with a professional attitude and client service orientation, are crucial.
• Technical Proficiency and Adaptability: Technologically savvy with proficiency in Microsoft Office tools (Word, Excel, and PowerPoint) is necessary. Ability to work independently and collaboratively in a fast-paced environment, along with readiness to work onsite or remotely, is required.
  
  

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

À propos de Manuvie et de John Hancock

La Société Financière Manuvie, groupe mondial et chef de file des services financiers, vise à aider les gens à prendre plus facilement des décisions et à vivre mieux. Son siège social mondial se trouve à Toronto, au Canada. Elle exerce ses activités sous le nom de Manuvie en Asie, au Canada et en Europe, et principalement sous le nom de John Hancock aux États-Unis. Elle propose des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. À la fin de 2022, elle comptait plus de 40 000 employés, plus de 116 000 agents et des milliers de partenaires de distribution au service de plus de 34 millions de clients. À la fin de 2022, son actif géré et administré se chiffrait à 1 300 milliards de dollars canadiens (1 000 milliards de dollars américains), le total de ses placements se chiffrait à 400 milliards de dollars canadiens (300 milliards de dollars américains) et son actif net des fonds distincts se chiffrait à 300 milliards de dollars canadiens (300 milliards de dollars américains). Elle est inscrite aux bourses de Toronto, de New York et des Philippines sous le symbole « MFC », ainsi qu’à la Bourse de Hong Kong sous le symbole « 945 ».

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à [email protected].

Semaine de travail comprimée

Hybride